This is how to re-install your drivers.
One Brooklyn car service says it has managed to restore some of its market share and reclaim some of the drivers it lost after a tech-driven taxi alternative came speeding into town.
Over the last year, UBER convinced about one-third of the 450 drivers who worked for AllState Private Car and Limousine to switch over to the app-based service — promising higher rates and guaranteed pay.
“Technology is here. There’s a better, faster and easier way to get rides wherever you’re located,” said Fernando Mateo, head of the New York State Federation of Taxi Drivers.
AllState registered a 12% decline in gross revenues over the last year, said Eduard Slinin, the fleet’s founder and owner.
But the owner — who lives in Canarsie and has been in business for more than 30 years — pushed back earlier this year, launching his own app that lets riders order cars and schedule pickups.
The platform has attracted approximately 6,000 users and continues to grow each day.
Customers weren’t the only ones to take note. Roughly 60 of the drivers who intially broke camp from the company with a base in Carroll Garden came back, crediting the app along with their preference for AllState’s continued use of a human dispatcher, whom they lean on for support.
“We might lose some market share, absolutely, but if you focus on your service we will probably gain that back,” said Slinin, 50, who argued that UBER was skirting city and state regulations and predicted it would be out of New York within 24 months.
“They are bluffing the public,” he added of UBER and another app-fueled car service, Lyft.
Driver Elay Khanimov, 32, came back to AllState in April after five months with UBER.
“It’s very easy to fix problems when you have living dispatchers,” he said, noting that UBER required him to email support staff who would frequently take days to respond.
Slinin and other critics contend the taxi-alternatives dodge the strict regulations that govern taxis and livery drivers.
UBER did not respond to an email seeking comment.
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